SHIPPING & RETURNS

Shipping Policy

When will my item be shipped?

Pre-orders will be shipped / ready for delivery 4 weeks after being purchased. All shipments will be notified via email once shipped with tracking

Can I pick up my order from a location?

We currently do not do pickups from a location due to privacy reasons. At this stage, postage and delivery in the Perth region are the only way to receive items.

Return & Exchange Policy

Can I receive a refund?

Items are non-refundable unless deemed faulty within 48 hours of arrival. All items are quality controlled and checked for any faults before they are dispatched to customers. If you feel there is a fault that has been overlooked upon delivery please email us ensuring the garment is in original condition with tags on, unused, unwashed, and unworn. Refunds for faulty items will only be issued if they have arrived faulty and not if it has been worn and damaged. Refunds will not be issued regarding size as it is the customer's responsibility to measure and check that the size purchased is correct.

Can I exchange an item for a different size?

Exchanges for different sizes can be made if the size you wish to exchange for is in stock (please check on our website or email us to confirm the size is in stock). Exchanges for different colours will not be accepted as this is the customer's responsibility. Postage for the exchange will however come at the buyer's expense and must be unworn, unwashed and have the original tags attached.